Before You Submit Your Return or Exchange Request

To ensure a smooth return or exchange, please read the following terms and conditions:

Eligible Returns:

• Items must be in their original condition, including all accessories, tags, and packaging.
• Items should be unworn and free from alterations or damage.

Non-Eligible Items:

• Custom prescription lenses cannot be returned unless there is a quality-related issue.
• Final sale items (discounted by more than 30% off the original price) cannot be returned or exchanged.
• Gift cards and promotional credits are non-refundable.

Damaged or Incomplete Returns:

If items are damaged, missing parts, or not returned in their original condition, a partial refund may be issued, or the return request may be declined.

Exchanges:

You can exchange your sunglasses for a different color or style within 30 days.
If the replacement item has a different price, the difference will be adjusted accordingly.

Important Note for International Returns:

International customers are responsible for return shipping and any applicable customs fees. We recommend using a trackable shipping method to ensure your item arrives safely.